IT Director Service

Avenue9 brings together expert Hospitality IT Knowledge coupled with a pragmatic commercial approach that meets the needs of the industry.

Having a clear IT Strategy is paramount in today’s digital economy. Understanding industry trends, gaining commercial advantage through technology and providing a seamless electronic guest journey are key.

One of the key challenges when addressing IT within hospitality is finding a commercially viable way of accessing independent advice that is designed to your individual business objectives. In larger organisations they have sufficient budget to employ IT Directors, IT Managers etc. So for the smaller clients and independents, IT can become a jungle. Major challenges are: endless choice of applications, Guest Technology and Managed Services; and lest we forget: the Sales pitches and processes that go with them.

Avenue9 have created a way to demystify IT and bring the thought and function back where it belongs, the hotel. Whilst many of the vendors serving the industry have well crafted products and services, they are focused on their business, not yours.

Through working exclusively within the industry, we are able to enable you to access a service that will work with you to set and perform the IT strategy that meets the demands of your business and guests.


There are numerous benefits of working with Avenue9

Independent advice

We are interested in working with your business to deliver IT

Proven track record

We have delivered projects for some of the largest hotel chains in the world

Pro-active IT Management

We are here to help you and align IT to your business needs

Industry knowledge

Because we work with a myriad of brands, we have extensive knowledge of the industry and are able to give access to the breadth of our experiences

Our services

We understand that each business has varying needs - so we can work on the basis of anything from one hour per month to 20 days. What’s more everything we offer is completely independent we are able to meet your specific needs and be totally flexible as to your demands. We have some predefined areas that can be considered to assist in building a service that meets your exacting requirements.

IT Strategy

We are able to work with your organization to understand your business objectives and goals. By understanding what you are looking to achieve, we are able to set out a strategy that underpins your business. This can be a singular piece of work or can be incorporated into an ongoing contract to execute the delivery of the strategy.

Strategic management

This can be a myriad of situations - from assisting in the program management of IT projects (whereby we act as the interface between the business and the vendor(s)), to managing teams of IT professionals already in place, bridging the gap and providing the translation from IT to business.


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